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Guaranteed low rates with our Alberta natural gas and electricity plans.

Enjoy this fixed electricity rate until July 31, 2024, followed by a low rate of 10.59¢/kWh!*

 

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

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Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

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Utility issues

How do I report a power outage or natural gas leak?

If you have an emergency (like a power outage or natural gas leak), please locate your local distribution company on your bill and contact them immediately. 

Electricity Distributor Natural Gas Distributor
ATCO Electric LTD 
1-800-668-5506		 Apex Utilities Inc. 
1-866-222-2068
City of Lethbridge 
1-403-320-3940		 ATCO Gas & Pipelines Ltd. 
1-800-511-3447
ENMAX Power Corporation 
1-403-514-6100		  
EPCOR Distribution Inc. 
1-780-412-4500		  
Fortis Alberta 
1-866-310-9473		  
Municipality of Crowsnest Pass 
1-403-562-2021		  
Town of Fort Macleod 
1-403-308-0735		  
Town of Panoka 
1-403-783-4431		  

To make sure your household is prepared for a prolonged power outage, consider these safety tips and plan ahead.

Learn how to detect a natural gas leak in your home and what to do if it occurs.

Are you on a fixed or variable rate plan? We have more FAQs specifically for Direct Energy customers.

See more FAQs

Have a question about rates or need help placing an order?

Call us: 1-866-420-3174

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays