Do what’s right
At our core, we believe it is our shared responsibility to ensure the safety, inclusion and well-being of our teammates while acting with integrity.
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Pair electricity and natural gas to enjoy low introductory rates until December 31, 2026.*
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.
New to Direct Energy? Get an exclusive offer when you download the app.§
Sign up for fixed rates:
Direct Energy customer support:
Direct Energy Regulated Services sales & support:
Pair electricity and natural gas to enjoy low introductory rates until December 31, 2026.*
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.
New to Direct Energy? Get an exclusive offer when you download the app.§
Please verify your service location to access this:
Build your career where energy moves fast
Build your career with an Alberta energy leader in a fast evolving industry where opportunities to learn, contribute, and grow are part of the journey.
Our collaborative and innovative team works together to help Albertans navigate electricity and natural gas with clear choices and real support.
Explore open roles across Alberta and find your next role with Direct Energy.
Proud to be recognized as one of Alberta’s Top Employers for 2026.
Work that matters. In a place that supports you.
Help customers understand and manage their energy every day.
From billing and support to products and digital tools, your work connects directly to real people and real homes.
Build experience across customer support, marketing, operations and energy markets—with opportunities to learn, move and grow.
Energy is evolving, and so are the ways people use it.
Be part of a team shaping how energy works for customers across Alberta.
We keep things straightforward.
Clear priorities, direct communications and a shared focus on doing what’s right for our customers.
Our purpose is simple: Helping customers feel more in control, more comfortable and more connected. We're building solutions to power purpose, every day.
We keep things simple, clear and focused on what matters.
These values guide how we work every day—how we make decisions, support each other and show up for our customers.
At our core, we believe it is our shared responsibility to ensure the safety, inclusion and well-being of our teammates while acting with integrity.
We believe teams built on shared trust and accountability will bring collective success that outperforms individual achievements.
We believe in creating lasting value and delivering meaningful experiences for our teammates, customers and stakeholders.
We believe agility, growth and innovation are fueled by challenging ourselves, embracing open-mindedness and actively listening.
We believe clear communication, constructive conflict, and actionable feedback paired with trust and respect are key to improvement.
We believe our work is important and we each have an opportunity to thrive by bringing creativity, enthusiasm and dedication to our craft.
Get to know our Alberta team members who are driving innovation, making a difference for our customers and community and shaping the future of energy. They’ll share their stories, expertise and what keeps them energized every day.
Hear from our interns about what it’s like to work here—from hands-on experience to the teams that support them along the way.
Explore open roles and find your place at Direct Energy.