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Guaranteed low rates with our Alberta natural gas and electricity plans.

Enjoy this fixed electricity rate until July 31, 2024, followed by a low rate of 10.59¢/kWh!*

 

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Regulated natural gas

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All Albertans can receive their natural gas service from their area's regulated natural gas provider, such as Direct Energy Regulated Services. You can choose their natural gas retailer by signing up for a competitive contract. 


To view a list of Alberta natural gas retailers, visit ucahelps.alberta.ca. Or, call 310-4-UCA (310-4822), toll-free within Alberta, or  780-644-5130 if you are outside the province. 

The GCFR is the per gigajoule (GJ) regulated natural gas rate that is set monthly and determined by:

  • The price of wholesale natural gas fluctuates based on supply and demand, the economy, world events, currency exchange rates, and seasonal weather temperatures. It can also be impacted by extreme weather events such as fires, floods and hurricanes; plus

  • A forecast of estimated natural gas load and the price for the upcoming month. Any under or over-recovery from previous months is also included in the GCFR for the upcoming month.

Direct Energy Regulated Services submits the GCFR to the Alberta Utilities Commission for review and approval on the fifth last business day of each month. 

All customers in the ATCO Gas service territory are eligible.

What is "best" will differ from customer to customer. Regulated gas changes with market conditions every month and can be lower or higher than the competitive options available. The rate is reviewed and approved by the Alberta Utilities Commission to ensure that it is reasonable and fair.

You can disconnect your gas service from November 1 - April 15 by filling out the following ATCO Gas waiver online or by downloading*, completing AND faxing or emailing the form to:


Please be aware that idle charges and a reconnection fee from your distribution company may still apply. 


*Adobe Reader is needed to open, view and download PDF documents. Download the software here for free.

Are you on a fixed or variable rate plan? We have more FAQs specifically for Direct Energy customers.

See more FAQs

Have a question about rates or need help placing an order?

Call us: 1-866-420-3174

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays