*The average increase in the regulated market price for electricity by Direct Energy Regulated Services, Enmax (Calgary) and EPCOR (Edmonton) from September 2017 to September 2018 is 124%.
†You will be billed for $.01/GJ and 1.0¢/kWh for 2 months. Refer to your contract/sales consultant to find out about the Penny Offer eligibility for November 2018 and May 2019. This offer is available for new customers only. Purchase of a one, two, three or five-year natural gas and electricity plan required. The members of Natural Gas Co-Operatives, municipally owned utilities and some Rural Electrification Associations are not eligible for this offer.
Bundle natural gas and electricity in one of our convenient offers.
Bundled Fixed-Rate Energy
Direct Energy customers currently receiving a paper invoice may be impacted by a potential Canada Post postal strike. All customers must maintain their account balance and existing payment schedules, regardless of a postal strike. To ensure your account maintains its good standing, there are online options available for good standing. Read more.
Through October 1, 2018, your bill statement date may change due to meter read changes by your natural gas distributor. This will also impact when your payment is required. Click here for more information and to find out your estimated new future bill statement dates.
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Enjoy a fixed-rate natural gas and electricity plan plus a Hive View camera ($239.99 value) at no additional cost.
We've partnered with Walmart to bring value and convenience to our customers in Edmonton and Calgary. Come see us at one of our in-store kiosks! Our courteous agents are available to answer your questions, share information and help you find the right products and services for your home.