Get Energy Plans and Home Services You'll Love
Make Direct Energy your Alberta energy supplier and trusted home services provider. Choose from competitive energy plans to HVAC services and home protection plans for your home.
View our energy and home services offers in Alberta today!
Time is Running Out!
Sign up today to receive gas and electricity in August 2018 and January 2019 for only 1¢ per GJ/kWh when you enrol in one of our Lucky Penny plans.
Select the service term option that is best for you and start saving more than just pennies! Learn More
Important Change to Your Natural Gas Bill
Important: Between July 1, through to October 1, 2018, your bill statement date may change due to meter read changes by your natural gas distributor. This change will also then impact when your payment is required.
Please visit www.directenergy.ca/billingchanges for more information and to find out your estimated new future bill statement dates.
Get More with Direct Energy
Direct Energy Deals
Select our most popular fixed-rate energy bundle offer to take advantage of these savings:
Lucky Penny Electricity Gas Bundle: Sign up for one of our Lucky Penny offers before June 30th to enjoy gas and electricity for just 1¢ per GJ/kWh during August 2018 and January 2019! Learn More
Your reliable home services company in Alberta would like to offer you tremendous savings on a new heating and cooling system or tankless water heater for your home:
New HVAC Purchase and Installation Offer: Purchase a new, high- efficiency furnace and air conditioner system from Direct Energy Home Services and get up to $2,500 off! Learn More
Tankless Water Heater Replacement: Take advantage of a government rebate of up to $1,000 on tankless water heater. Learn More
Call us today for home services in Alberta at: 1-866-362-1199
Alberta Deregulation
Thanks to deregulation, you can select the Alberta electricity and natural gas provider of your choice. Choosing Direct Energy gives you plenty of energy plan options with multiple terms and competitive electricity , natural gas , and dual fuel rates.
Alberta residents who are not on contract with retail energy provider can sign up at Direct Energy Regulated Services to get their electricity and gas services at the current market rate, set by the Alberta Utilities Commission (AUC) - and still be able to manage their account online and get the same quality customer care that our retail customers receive without a contract!
Home Services
Your home is your most valued investment. When it's time for maintenance or repairs, you need knowledgeable and experienced professionals. Our team of highly-trained home services experts in Alberta can install, repair and maintain your water heater and heating and cooling equipment.
Customer Convenience
As your all-in-one energy and home services provider in Alberta, we are committed to providing multiple options for your home. No matter which energy plan you select, you will get access to our easy-to-use online account management tool that will simplify how you manage your energy account.
Visit your Online Account Manager to pay your bill online, review usage history and manage your billing preferences in one place.
Power Outages in Alberta
Lights out? Learn what to do when there is a power outage in your neighbourhood. Being prepared and informed will help minimize potential safety hazards and keep you and your family safe.
Electricity + Natural Gas = Convenience
Get just one bill and save on electricity and natural gas when you select a dual fuel bundle offer from the Alberta energy company that gives you more options! Direct Energy provides multiple energy plans that fit your life.
Heating and Cooling System Protection Plans
When your HVAC system breaks down without warning, rest assured with a heating and cooling protection plan from Direct Energy. Whether it is a breakdown or an annual service, we have a plan for you starting at just $21.45/month.
Government of Alberta Provincial Carbon Levy
As of January 1st 2018, your monthly DE/DERS natural gas bill reflects the new rate of $1.517/GJ for the Government of Alberta's Provincial Carbon Levy. This is not a Direct Energy Fee, it is a government levy and is charged on all fuels that emit greenhouse gases. For more information, visit our Carbon Levy FAQs page or call 310-0000.
-
Let's Get Social, Alberta!
Join our Facebook, Twitter , Instagram, Pinterest, YouTube, and LinkedIn communities. You'll get the latest industry news, updates for our customers, important weather information, and energy efficiency tips. Plus, you can chat with customer service teams on Facebook and Twitter when you need a helping hand.
Get Social -
Your Choice, Your Energy
Alberta's deregulated market equals energy choice for you and your family. Whether it's natural gas, electricity, or both, explore your options today and find the best plan for your home! Learn more about your power to choose in Alberta with our Learning Center.
Learn More
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
