Get Electricity Plans and Home Services You'll Love

Make Direct Energy your Alberta electricity company and trusted home services provider for electricity, plumbing, electrical, and HVAC services.

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Government of Alberta Provincial Carbon Levy

As part of its Climate Leadership Plan to reduce greenhouse gas emissions, the Government of Alberta has introduced a levy on the price of all fuels that emit greenhouse gases when combusted. This includes natural gas. The levy will be applied beginning January 1, 2017. To learn more, see our FAQs, visit www.climate.alberta.ca, or call 310-0000 for more information.

Why Choose Direct Energy

Find The Plan For You

Find The Plan For You

Choose from a range of term lengths for natural gas and electricity for your Alberta home, Whether you're looking for a one-year plan, or you want to lock in your rate for the next three years, we've got the natural gas and electricity plans for you.

We Support the Community

We Support the Community

The Direct Energy Emergency Fund provides emergency grants to Albertans in financial crisis due to overdue or disconnected natural gas and electricity bills. This program is funded through a $500K donation made by Direct Energy but administered entirely through the United Way's partner agencies in Alberta. Click here to learn more.

Home Services

We offer the best in Home Services

Your home is your most valued investment. When it's time for maintenance or repairs, you need knowledgeable and experienced professionals. Our team of highly-trained home services experts in Alberta can install, repair and maintain your water heater and furnace equipment.

Customer Convenience

Customer Convenience

Visit your Online Account Manager today and experience the best in energy information management.

  • Sign up for dual fuel in Alberta with Direct Energy

    Natural Gas + Electricity = Convenience

    With our Dual Fuel plans in Alberta, you'll enjoy natural gas and electricity from the same company with just one bill.

  • Get energy efficiency tips from Direct Energy's Learning Center

    Reduce Your Use University

    Visit Reduce Your Use University in our Learning Center for quick tips on reducing the energy use in your home, so you can #LiveBrighter.

  • Get energy efficiency tips from Direct Energy's Learning Center

    Digital Customer Service

    Need assistance? Talk to us on Facebook and Twitter from 7 AM-4 PM MT when you need assistance with your account. We're here to help!

  • Find Direct Energy on Facebook, Twitter, Pinterest, Instagram, YouTube, and LinkedIn

    Let's Get Social, Alberta!

    Join our Facebook, Twitter , Instagram, Pinterest, YouTube, and LinkedIn communities. You'll get the latest industry news, updates for our customers, important weather information, and energy efficiency tips. Plus, you can chat with customer service teams on Facebook and Twitter when you need a helping hand.

    Get Social
  • Thanks to energy deregulation in Alberta, customers are able to shop around for Alberta energy providers that fit their needs.

    Your Choice, Your Energy

    Alberta's deregulated market equals energy choice for you and your family. Whether it's natural gas, electricity, or both, explore your options today and find the best plan for your home! Learn more about your power to choose in Alberta with our Learning Center.

    Learn More
© 2017 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

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