Get Energy Plans and Home Services You'll Love

Make Direct Energy your Alberta energy supplier and trusted home services provider. Choose from competitive energy plans to HVAC services and home protection plans for your home.

View our energy and home services offers in Alberta today!

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Time is Running Out!

Sign up today to receive gas and electricity in July and December for only 1¢ per GJ/kWh when you enrol in one of our Lucky Penny plans.

Select the service term option that is best for you and start saving more than just pennies! Learn More

Get More with Direct Energy

Direct Energy Deals

For a Limited Time

Select our most popular fixed-rate energy bundle offer to take advantage of these savings:

Lucky Penny Electricity Gas Bundle: Sign up for one of our Lucky Penny offers before May 31st to enjoy gas and electricity for just 1¢ per GJ/kWh during July and December! Learn More

Your reliable home services company in Alberta would like to offer you tremendous savings on a new heating and cooling system or tankless water heater for your home:

New HVAC Purchase and Installation Offer: Purchase a new, high- efficiency furnace and air conditioner system from Direct Energy Home Services and get up to $2,500 off! Learn More

Tankless Water Heater Replacement: Take advantage of a government rebate of up to $1,000 on tankless water heater. Learn More

Call us today for home services in Alberta at: 1-866-362-1199

Alberta Deregulation

More Energy Options for You

Thanks to deregulation, you can select the Alberta electricity and natural gas provider of your choice. Choosing Direct Energy gives you plenty of energy plan options with multiple terms and competitive electricity , natural gas , and dual fuel rates.

Alberta residents who are not on contract with retail energy provider can sign up at Direct Energy Regulated Services to get their electricity and gas services at the current market rate, set by the Alberta Utilities Commission (AUC) - and still be able to manage their account online and get the same quality customer care that our retail customers receive without a contract!

Home Services

We offer the best in Home Services

Your home is your most valued investment. When it's time for maintenance or repairs, you need knowledgeable and experienced professionals. Our team of highly-trained home services experts in Alberta can install, repair and maintain your water heater and heating and cooling equipment.

Customer Convenience

Manage Your Account Online

As your all-in-one energy and home services provider in Alberta, we are committed to providing multiple options for your home. No matter which energy plan you select, you will get access to our easy-to-use online account management tool that will simplify how you manage your energy account.

Visit your Online Account Manager to pay your bill online, review usage history and manage your billing preferences in one place.

  • Find useful energy -saving tips at Direct Energy's Learning Centre

    Home Energy-Saving Tips and More

    You have questions. Direct Energy is here to help. Visit our Learning Centre for information about the energy market in Alberta, home energy saving tips, how to fix a broken furnace and other useful advice to help you be an informed consumer.

  • Power Outages in Alberta

    Power Outages in Alberta

    Lights out? Learn what to do when there is a power outage in your neighbourhood. Being prepared and informed will help minimize potential safety hazards and keep you and your family safe.

  • Sign up for a Home Protection Plan from Direct Energy

    Heating and Cooling System Protection Plans

    When your HVAC system breaks down without warning, rest assured with a heating and cooling protection plan from Direct Energy. Whether it is a breakdown or an annual service, we have a plan for you starting at just $21.45/month.

Government of Alberta Provincial Carbon Levy

As of January 1st 2018, your monthly DE/DERS natural gas bill reflects the new rate of $1.517/GJ for the Government of Alberta's Provincial Carbon Levy. This is not a Direct Energy Fee, it is a government levy and is charged on all fuels that emit greenhouse gases. For more information, visit our Carbon Levy FAQs page or call 310-0000.

  • Find Direct Energy on Facebook, Twitter, Pinterest, Instagram, YouTube, and LinkedIn

    Let's Get Social, Alberta!

    Join our Facebook, Twitter , Instagram, Pinterest, YouTube, and LinkedIn communities. You'll get the latest industry news, updates for our customers, important weather information, and energy efficiency tips. Plus, you can chat with customer service teams on Facebook and Twitter when you need a helping hand.

    Get Social
  • Thanks to energy deregulation in Alberta, customers are able to shop around for Alberta energy providers that fit their needs.

    Your Choice, Your Energy

    Alberta's deregulated market equals energy choice for you and your family. Whether it's natural gas, electricity, or both, explore your options today and find the best plan for your home! Learn more about your power to choose in Alberta with our Learning Center.

    Learn More
© 2018 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).