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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174
little girl bundled in winter gear.
little girl bundled in winter gear.
little girl bundled in winter gear.

Bundle up. Save more.

Pay less on admin fees when you bundle your natural gas and electricity.2

View offer
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Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

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Set up Auto Pay to avoid missing a payment and late fees.

 

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Why choose Direct Energy in Alberta?

Electricity and natural gas should be more direct. That means clear options, quick sign-up and less time spent figuring things out.

Our plans

More direct saves you time and energy

Whether you’re choosing a plan, moving or managing your account, we make it easier to get things done.

Fixed-rate plans

Get predictable rates and access to exclusive rewards.

View plans

Regulated rates

These rates have been reviewed and approved by the Alberta Utilities Commission.

Learn about regulated rates

Alberta's only home energy app‡

Built to give you fast, easy access to bills, insights, rewards and more. New to Direct Energy? Get an exclusive offer when you download the app.§

Unlock your offer

Make your move more direct

From moving tips to utility set up, find everything you need to make your move easier.

View moving tips

Understanding your bill

Energy bills can be confusing. We break down what matters.

Learn about your bill

Extra protection for your home

Our Surge Protection Plan has your back when it comes to unexpected electrical surges.

Learn about surge protection

Questions? We have answers.

Signing up for utilities is simpler than ever.

Sign up FAQs

Being a customer has its perks.

My Rewards FAQs

Moving? Switch your services with ease.

Moving FAQs

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18