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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174
little girl bundled in winter gear.
little girl bundled in winter gear.
little girl bundled in winter gear.

It's a good time to save on home heat.

Pay 30% less for natural gas when you bundle your electricity.*

View offer
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

Sign up for Auto Pay!

Set up Auto Pay to avoid missing a payment and late fees.

 

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Meet our new Direct Energy Canada App

The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.  

 

New to Direct Energy? Get an exclusive offer when you download the app.§

Unlock your offer
person sitting on couch looking at a smartphone with the Direct Energy app.
person sitting on couch looking at a smartphone with the Direct Energy app.
person sitting on couch looking at a smartphone with the Direct Energy app.

Make the most of your energy

Our app puts the power in your hands with a seamless, secure and more direct way to manage your energy account on the go.

iOS App
Android App

Download the Direct Energy Canada app now to unlock an exclusive in-app offer for new customers.§

App features Direct Energy customers love

Self-serve payment options

No need to call in. Make payments, update your details, or check balances anytime, anywhere.

Track energy usage

Review your electricity and natural gas consumption with interactive graphs and monthly comparisons.

Smart insights

Get personalized suggestions based on your usage to help cut seasonal energy costs and lower your bills.

My Rewards

Track your rewards progress and explore exclusive offers, all in one place.

Refer a Friend

Invite friends directly through the app and earn bill credits when they sign up.

Sign-up offer

For a limited time, new customers get access to a special sign-up offer, available only through the app.§

Learn more
screenshot of Direct Energy app "my rewards" section.
screenshot of Direct Energy app "my rewards" section.
screenshot of Direct Energy app "my rewards" section.

New to Alberta or thinking of switching energy providers?

Download our app today and experience energy made effortless. Your in-app offer from Direct Energy will unlock as soon as you download.

iOS App
Android App

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

‡Direct Energy and Direct Energy Regulated Services are the only Alberta energy retailers with a customer account app as of December 1, 2025.

§This promotional offer is available exclusively to new customers who do not have an active contract with Direct Energy at the time of enrollment. Existing Direct Energy customers and individuals currently under contract are not eligible. Offer ends December 31, 2025.