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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174
A man in an orange shirt and blue jean shorts skiing down a snowy slope, showcasing his skills by jumping through the air
A man in an orange shirt and blue jean shorts skiing down a snowy slope, showcasing his skills by jumping through the air
A man in an orange shirt and blue jean shorts skiing down a snowy slope, showcasing his skills by jumping through the air

2 FREE months of electricity* is back

Feel the free when you choose a 2-year bundled plan.*

View offer
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

Meet our new app

The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.

New to Direct Energy? Get an exclusive offer when you download the app.§

Unlock your offer

Sign up for Auto Pay!

Set up Auto Pay to avoid missing a payment and late fees.

 

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Meet our Direct Energy Canada App

The only energy account app in Alberta‡—built to give you easy access to bills, insights, rewards and more.  

 

Not a customer yet? Sign up with Direct Energy through the app and get a $50 Visa Prepaid Card# with any bundled, fixed-rate energy plan.

Unlock your offer
Meet our Direct Energy Canada App Meet our Direct Energy Canada App Meet our Direct Energy Canada App
person sitting on couch looking at a smartphone with the Direct Energy app.
person sitting on couch looking at a smartphone with the Direct Energy app.
person sitting on couch looking at a smartphone with the Direct Energy app.

Download the Direct Energy Canada App

Securely manage your energy in seconds. Anytime, anywhere.

iOS App
Android App

Special in-app offer! Sign up with Direct Energy through the app and get a $50 Visa Prepaid Card# with any bundled, fixed-rate energy plan.

App features Direct Energy customers love

Self-serve payment options

No need to call in. Make payments, update your details or check balances anytime, anywhere.

Track energy usage

Review your electricity and natural gas consumption with interactive graphs and monthly comparisons.

Smart insights

Get personalized suggestions based on your usage to help cut seasonal energy costs and lower your bills.

My Rewards

Track your rewards progress and take advantage of exclusive offers, all in one place.

Refer a Friend

Invite friends directly through the app and earn bill credits when they sign up. No limits. More referrals = more rewards.1

Sign-up offer

For a limited time, new customers get a $50 Visa Prepaid Card# with fixed-rate, bundled energy plans—available only when signing up through the app.

Learn more
screenshot of Direct Energy app "my rewards" section.
screenshot of Direct Energy app "my rewards" section.
screenshot of Direct Energy app "my rewards" section.

New to Alberta or thinking of switching energy providers?

Download our app today and make your home energy more direct. Your $50 Prepaid Visa offer from Direct Energy will unlock as soon as you download.#

iOS App
Android App

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

‡Direct Energy and Direct Energy Regulated Services are the only Alberta energy retailers with a customer account app as of April 20, 2026.

#This offer includes a Visa Prepaid Card with a value specified on this page, that will be shipped within 60 days after the service start date. Visa Prepaid Card is issued pursuant to a loyalty, reward or other promotional program. Card is issued by People's Trust Company pursuant to license by Visa International. Trademarks of Visa International, used under license. No cash access or recurring payments. Card valid for up to 12 months; unused funds will forfeit after the valid thru date, except where required by law. Card terms and conditions apply. Direct Energy is not affiliated with People’s Trust Company or Visa International. Visa is not a sponsor, endorser or participant of this promotion. Offer valid until further notice. 

1Refer a Friend is an optional incentive program. Direct Energy's current customers will receive a $50 bill credit for each person who becomes a Direct Energy customer using their unique referral code and remains a customer for 60 days. Referred new customers will receive their $50 bill credit after being a customer for 60 days when they sign up using a friends' referral code. Bill credits are non-transferable, non-exchangeable, and have no cash value. If any portion remains after cancellation, it forfeits. See our Terms and Conditions for full details.

*This dual fuel plan is available to new residential customers only and offers two free months of electricity charges (0.00 cents/kWh) for consumption used in August 2026 and December 2026. Savings of an average of $114 are based on historical customer electricity usage in August and December 2024 and 2025 and are provided for illustrative purposes only; actual savings will vary depending on individual consumption. Rates for the remainder of the two (2) year term are as listed on your contract. Free months include energy charges only and exclude delivery and transmission charges, administration fees, taxes, and all other utility related charges. Offer valid until further notice.