Some parts of our website may not be compatible with Internet Explorer. For the best experience on our site, please visit us on Google Chrome, Firefox, Safari, or Microsoft Edge.
×
Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources. ×
What to Know As a Customer Frequently Asked Questions for Alberta, What to Know As a Customer

What to Know As a Customer FAQs

  • Will I save money by signing up with Direct Energy?

    Future savings depend on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings. Historically, Direct Energy's rates have been very competitive. Our fixed-rate products offer...

Feeling a little social?

Please visit our social network pages.

Want to contact a customer care representative?

Please visit Contact Us and select your state or province of residence to view the contact information for your area.