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What to Know As a Customer Frequently Asked Questions for Alberta, What to Know As a Customer

What to Know As a Customer FAQs

Will I save money by signing up with Direct Energy?
Future savings depend on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings. Historically, Direct Energy's rates have been very competitive. Our fixed-rate products offer...

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).