ALBERTA HOME SERVICES
View Direct Energy's Offers in Your Area
canada flag Canada
usa flag USA

Enter Your Postal Code

* Only city, province and postal code are required

Enter Your Postal Code

* Only city, province and postal code are required

Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299

What to Know As a Customer FAQs

What to Know As a Customer Frequently Asked Questions for Alberta, What to Know As a Customer

What to Know As a Customer FAQs

  • Will I save money by signing up with Direct Energy?

    Future savings depend on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings. Historically, Direct Energy's rates have been very competitive. Our fixed-rate products offer...

Have a question about a plan or need help placing an order?

Call us: 1-833-771-1412

Hours: 7:00am-9:00pm MST (Monday-Friday), 8:00am-4:30pm MST (Saturday)

To enroll, you will need:

  • To have an active utility account

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

back to top