What to Know As a Customer FAQs
Will I save money by signing up with Direct Energy?
Future savings depend on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings. Historically, Direct Energy's rates have been very competitive. Our fixed-rate products offer...
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Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.
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© 2019 Direct Energy. All Rights Reserved.
© 2019 Direct Energy. All Rights Reserved.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
