ALBERTA HOME SERVICES
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Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299

Frequently Asked Questions for Alberta

Frequently Asked Questions for Alberta

Have a question about a plan or need help placing an order?

Call us: 1-833-771-1412

Hours: 7:00am-9:00pm MST (Monday-Friday), 8:00am-4:30pm MST (Saturday)

To enroll, you will need:

  • To have an active utility account

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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