PLEASE BE ADVISED: While we upgrade our systems, access to the Direct Energy website, your Online Account, and our call centre will be unavailable from 3:30pm Friday, October 6th until 7 am on Tuesday, October 10th. We apologize for any inconvenience this may cause. ×

Can I switch to service with Direct Energy if I am on a contract with another energy company?

We recommend that you contact your current company to ask about your contract expiration date and to learn about cancellation policies for switching to another company.

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