PLEASE BE ADVISED: While we upgrade our systems, access to the Direct Energy website, your Online
Account, and our call centre will be unavailable from 3:30pm Friday, October 6th until 7 am on Tuesday, October 10th. We apologize for any inconvenience this may cause.
Can I switch to service with Direct Energy if I am on a contract with another energy company?
We recommend that you contact your current company to ask about your contract expiration date and to learn about cancellation policies for switching to another company.
Enrolling for service with Direct Energy is simple, and you can do it over the phone or via the web, depending upon your location in our service area. There will be no service interruptions, no hassles and you'll receive the same...
Switching is easy with Direct Energy! There's no enrollment fee so you can sign up anytime with us at no cost to you. However, your current energy supplier may assess a cancellation fee if you switch providers within your contract...
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