Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299
PLEASE BE ADVISED: While we upgrade our systems, access to the Direct Energy website, your Online Account, and our call centre will be unavailable from 3:30pm Friday, October 6th until 7 am on Tuesday, October 10th. We apologize for any inconvenience this may cause. ×

Will I save money by signing up with Direct Energy?

Future savings depend on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings.

Historically, Direct Energy's rates have been very competitive. Our fixed-rate products offer stability and protection from fluctuating energy costs. You receive highly competitive pricing, plus the ability to budget your energy costs because your fixed rate is locked in for the term of your contract. The market may rise and fall, but your fixed rate will be secure for the length of your contract term.

What to Know As a Customer FAQs

  • Will I save money by signing up with Direct Energy?

    Future savings depend on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings. Historically, Direct Energy's rates have been very competitive. Our fixed-rate products offer...

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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