ATCO Gas' costs for transmission and delivery (T&D) have both a fixed and variable component, based on usage and are the largest portion of a customer's bill. In the winter, they can be up to 65% of the total cost. The Carbon Levy of $1.011/GJ is also identified in the T&D section of the bill.
We put together a guide to address any further questions you may have about your high bill. View it here.
Please visit Contact Us and select your state or province of residence to view the contact information for your area.Contact Us
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).