While electricity prices hit all-time highs in Alberta in 2023, it stabilized in 2024 and is forecasted to remain low in 2025. Find out why electricity rates in Alberta have finally decreased.
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Pay your bill
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Sign up for fixed rates: 1-855-452-8869Direct Energy customer support: 1-866-374-6299Direct Energy Regulated Services sales & support: 1-866-420-3174
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Plans for home
Lock in your rate with confidence
Choose your term, set up Auto Pay and enjoy more predictable monthly billing.
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Plans for business
Our energy plans for your business are not one-size-fits-all.
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
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Learning centre
Your go-to resource for all things energy related in Alberta.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
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Our new app
Meet our new app
The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.
New to Direct Energy? Get an exclusive offer when you download the app.§
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Support
Sign up for fixed rates:
Direct Energy customer support:
Direct Energy Regulated Services sales & support:
Lock in your rate with confidence
Choose your term, set up Auto Pay and enjoy more predictable monthly billing.
Our energy plans for your business are not one-size-fits-all.
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
Your go-to resource for all things energy related in Alberta.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
Meet our new app
The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.
New to Direct Energy? Get an exclusive offer when you download the app.§
Please verify your service location to access this: