Choose from one of our easy bill payment options

 

The easiest way to sign up for Auto Pay is through your Online Account. You can set up automatic payments directly from your bank account or credit card.

If you prefer to enroll by fax, email, or mail:

1. Print and complete the Auto Pay application form.
2. Read and sign the Terms and Conditions.
3. Send your form and a blank personalized cheque marked "VOID" to us using one of these methods:
   • By Mail:
     Auto Pay Plan
     Direct Energy
     P.O. Box 1515, Station M
     Calgary, AB T2P 4K2
     or 
     Direct Energy Regulated Services
     PO Box 1520, STN M,
     Calgary, AB T2P 5R6
   • By Fax:
     1-844-881-4792
   • By Email:
     DEPayments@directenergy.com for Direct Energy customers or DERSPayments@directenergy.com for Direct Energy Regulated Services customers