Resource Centre

To provide you with the best customer care, we want to ensure you have access to all the information you need as a Direct Energy Regulated Services (DERS) customer in one convenient place.


Resource Quick Links


Your online account is always open, so you can pay your bills anytime.

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Prefer to pay your bills over the phone, through your bank or by mail?

Make Payments Easier

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By signing up for Average Billing, you can spread out your energy costs evenly throughout the year, making it easier to manage your monthly payments.

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Set up Auto Pay to avoid missing a payment and late fees.


Resource Quick Links

These quick access links will take you to the most commonly visited pages and forms:

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Service Request Forms

To make your service requests easy, we offer forms that can be submitted online.

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Landlord & Property Owners

If you have tenants, need meters installed for a new construction project, or own multiple sites, we’ve compiled them into one convenient place.

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Change Your Service

Whatever the reason that you need to make changes to your service, we are committed to making the process simple.

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Document Library

To learn more about DERS Services, Rate Schedule, Terms & Conditions, and more, visit our library of downloadable documents.

Got Questions? We've Got Answers.

Have a question about a plan or need help placing an order?

Call us: 1-866-420-3174

Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday),
Closed Sundays