How did the Carbon Levy charge affect my bill?
The Carbon Levy took effect on January 1, 2017 and is a charge assessed by the Government of Alberta. It is based on your natural gas consumption at a rate of $1.011/GJ. For more information on the Carbon Levy please visit: www.climate.alberta.ca
We put together a guide to address any further questions you may have about your high bill. View it here.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.