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You can find the most up-to-date information in your Online Account or contact customer support if you need help.
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Pay your bill
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Contact usSign up for fixed rates: 1-855-452-8869Direct Energy customer support: 1-866-374-6299Direct Energy Regulated Services sales & support: 1-866-420-3174
Log in
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Plans for home
Don't wait to save
Pair electricity and natural gas to enjoy low introductory rates until December 31, 2026.*
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Plans for business
Our energy plans for your business are not one-size-fits-all.
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
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Learning centre
Your go-to resource for all things energy related in Alberta.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
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Our new app
Meet our Direct Energy app
Manage your energy account anytime. View bills, make payments, track your energy use, access rewards and more—all in one place.
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Support
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Contact us
Sign up for fixed rates:
Direct Energy customer support:
Direct Energy Regulated Services sales & support:
Don't wait to save
Pair electricity and natural gas to enjoy low introductory rates until December 31, 2026.*
Our energy plans for your business are not one-size-fits-all.
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
Your go-to resource for all things energy related in Alberta.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
Meet our Direct Energy app
Manage your energy account anytime. View bills, make payments, track your energy use, access rewards and more—all in one place.
