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for Utility Payment Deferral Program information and other helpful COVID-19 resources.
I'm on the budget billing plan and my bill has increased. Will this continue to happen?
Budget billing is a great plan to help your bill amount remain consistent each month. There are a few possible reasons which may cause a change in your budget amount. Please keep in mind the following examples that may impact your budget billing amount:
- Past due payments / or payment not yet received
- Budget Billing settlement month
- A significant change in customer's usage may cause a quarterly review
We put together a guide to address any further questions you may have about your high bill. View it here.
Want to contact a customer care representative?
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