If you need to set up a Payment Arrangement for a bill, you should contact your local Alberta utility company to make a plan to pay your balance. Electricity Distributor ATCO Electric LTD - 1-800-668-5506 City of Lethbridge...
If you have any questions about the electricity and/or natural gas charges on your Direct Energy bill in Alberta, please contact our Customer Care Team at 1-866-374-6299.
There are several different ways to pay your Direct Energy bill. They are listed here: www.directenergy.com/alberta/customer-support/bill-payment-options. For mail, please send your payment to: P.O. Box 1515 639 5th Ave SW Calgary...
All active customers are allowed to select their preferred due date, subject to business rules. Please call our Customer Care line at 1-866-374-6299.
There are several different ways to pay your Direct Energy bill in Alberta. Pay Online: Direct Energy accepts payments via your bank online. When setting up your account for payment (whether a one-time payment or pre-authorized...
Direct Energy will mail an invoice to the mailing address you provided in your enrolment. Bills are generated based on the consumption details we receive from your distributor, including the breakdown between the supply (our charges)...