What is the rebate for?

On March 7, 2022, the Government of Alberta announced an electricity rebate program in response to rising electricity and delivery costs, and on July 6th they extended the rebate amount. This program will provide eligible consumers with $300 in total rebates on their electricity bills, with six payments of $50 over six consecutive months (July to December 2022). The rebates will be automatically credited to eligible consumers' electricity bills, beginning on their July bill.

When will I see the rebate on my bill?

Your first $50 credit will be applied to your July bill. Your next $50 rebate will be applied to your August bill and will continue until December.

How long will I get this rebate for?

Eligible consumers will receive six payments of $50 over six consecutive months: July to December 2022.

Who is eligible to receive the Alberta electricity rebate?

Eligible consumers include all residential, farm, and small business customers who consume less than 250,000 kilowatt-hours (kWh) per year, whose current residence is connected to the system, and has consumed electricity within the past calendar year.

Where can I find the rebate on my bill?

Starting with your July bill, look for a separate line item showing the $50 credit in the distributor portion of your bill titled "GOA Utility Commodity Rebate". The rebate will automatically reduce your bill by $50.

Who is providing the Alberta electricity rebate?

The rebate is provided and funded by the Government of Alberta. On April 29, 2022, the Government of Alberta passed the Utility Commodity Rebate Regulation under the Utility Commodity Rebate Act to help cover the recent high electricity costs Albertans experienced. Distribution companies (the companies that own the wires that deliver electricity to consumers) are responsible for delivering the rebate program and determining eligibility. If you are eligible, your distribution company will provide us the rebate and we will automatically include it on your bill.

Why haven't I received the rebate?

Only eligible consumers (those who were enrolled and consumed electricity after December 31, 2021 and consume less than 250,000 kilowatt-hours (kWh) per year) are entitled to this rebate. If you meet eligibility requirements, you will start receiving rebates on your July bill. If you think you should qualify for the rebate but have not received the rebate on your July bill, please contact the Utilities Consumer Advocate at 310-4822 or https://ucahelps.alberta.ca for support.

What happens if I am no longer a Direct Energy customer?

The credit will be provided by your distribution company during the time of the rebate period, regardless of who your retailer is. Therefore, if you switch retailers and receive an electricity bill from July to December 2022, you will still receive the rebates if you are eligible.

How will this affect my Budget Billing calculation?

Since Budget Billing amounts are adjusted annually, the impact on your Budget Billing calculation will be minimal and is more heavily influenced by commodity prices.

Can I get this rebate in a cheque?

No, under the regulation the credit can only be applied to your electricity bill.

If I own multiple properties, will each property receive the rebate?

Every eligible property is entitled to the rebate.

If I lived in a property over the winter and paid high winter bills, but no longer receive utility service, can I still receive the rebate?

If you are not currently receiving electricity bills for an eligible site, you will not receive the rebate.

I moved into a new property in April (or later) and did not pay those high winter bills, can I still receive the rebate?

Yes, you are still eligible to receive the rebate if your new property meets the eligibility criteria and you are receiving electricity bills.

How can I receive the remainder of my credits if I sell my property/move during the rebate period?

If you have sold your property, you are not eligible to receive the rebate for the period in which you do not own the property. The rebate will be provided to the person who consumes electricity during the rebate period (July to December 2022). If you move during the rebate program, the new customer receiving electricity at that property will receive any remaining credits.

I live in an apartment /condominium, am I eligible for the electricity rebate?

If you meet eligibility requirements and receive a monthly bill from us, you will receive the rebate. However, if you are a resident of an apartment building or condominium with sub-metered units (utility costs are included with your rent) you are not eligible for the rebate.

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Canada Greener Homes Initiative

Take advantage of the Canada Greener Homes Grant to make your home more energy efficient.

Learn More About the Canada Greener Homes Grant

How would you like to improve your home's energy performance without maxing out your budget? If so, learn more about the Canada Greener Homes Grant program that helps Canadians consume less energy and save money. This initiative will help homeowners make their homes more energy-efficient, create new jobs, and fight climate change.

As part of the Canada Greener Homes Initiative, you have access to:

Grants from $125 to $5,000 to get a part of your costs back for eligible home retrofits
Up to $600 as a maximum contribution toward the total costs of your pre-and post-retrofit EnerGuide evaluations
Interest-free loans of up to $40,000, with a repayment term of 10 years to help you undertake major home retrofits

Eligible Retrofits and Grant Amounts

Home Insulation

Upgrade your eligible attic, cathedral ceiling, flat roof, exterior wall, exposed floor, basement and crawl space. (Up to $5,000)

Air-sealing

Perform air sealing to improve the airtightness of your home to achieve the air-change rate target. (Up to $1,000)

Windows and Doors

Replace your doors, windows or sliding glass doors with ENERGY STAR® certified models. (Up to $5,000)

Thermostat

Add a smart thermostat to help improve your comfort and save money on your energy bill (must be combined with another energy efficiency retrofit). (Up to $50)

Space and Water Heating

Make the switch to more energy-efficient space heating or water heating equipment to save on your utility bill and reduce your carbon footprint. (Up to $5,000)

Renewable Energy

Install a solar photovoltaic system to convert sunlight energy into electricity. (Up to $5,000)

Resiliency Measures

Implement measures to protect your home and family from environmental damages (must be combined with another energy efficiency retrofit). (Up to $2,625)

Ineligible Retrofits

Retrofits that are not eligible:

Retrofits that were done before a pre-retrofit evaluation
Retrofits that were done before December 1, 2020
Products installed in new home additions built between the pre- and post-retrofit EnerGuide evaluations
Leased or rented equipment
Air conditioners
Tankless or storage water heaters other than heat pump water heaters
Skylights
Furnaces (unless you live in a northern or off-grid community)
Boilers (unless you live in a northern or off-grid community)
Roofs

You must complete a pre-retrofit EnerGuide evaluation before beginning the retrofits to be eligible for the grant. To understand how the grant process works and start your application please go to the Government of Canada's website, or call 1-833-674-8282.

_{NOTE: Canadians living in northern and off-grid communities may face specific challenges when it comes to completing home retrofits, including higher equipment and labour costs. Go to Government of Canada website to learn more about the options available.}

For more energy savings, get a fixed-rate plan from Direct Energy!

Check out our current offers and special incentives!

View Plans

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

To be the person named on the utility account
Your service address
Your billing address (if different)
Your contact details including email address
To be over the age of 18

Canada Greener Homes Initiative

Take advantage of the Canada Greener Homes Grant to make your home more energy efficient.

Learn More About the Canada Greener Homes Grant

Eligible Retrofits and Grant Amounts

You must complete a pre-retrofit EnerGuide evaluation before beginning the retrofits to be eligible for the grant. To understand how the grant process works and start your application please go to the Government of Canada's website, or call 1-833-674-8282.

For more energy savings, get a fixed-rate plan from Direct Energy!

Call us: 1-855-452-8869

To enroll, you will need:

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