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One Family, Two Brands, Endless Choice

We offer multiple Natural Gas and Electricity options so that you can make the right choice for your home.

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Direct Energy vs. Direct Energy Regulated Services

Direct Energy is a competitive energy retailer that gives you the power to choose the right energy plan for your home. We offer multiple fixed-rate options, rewards and incentives, the option to add green energy, and more. Direct Energy Regulated Services (DERS) offers the Regulated Rate Option (RRO) for electricity and natural gas. The monthly rates are based on market prices and are reviewed by the AUC to ensure fairness and accuracy.

Our innovative energy options include Fixed Price Stability, Cashback Rewards & the ability to bundle your Natural Gas & Electricity in one bill.

Plan Features:
Flexible Term Options (1-5 Years)
Fixed Price Stability & Winter Price Protection
100% Green Energy
No Enrollment Fees & No Early Exit Fees
Incentives and Rewards:
Cashback Plus (up to $250 in Rewards)
Google Nest Hub ($129.99 value)
Special Offers and Contests
Billing:
Pay your bill with a Credit card (American Express, Visa or Mastercard) Debit, Cheque or Bank
Payment Plans to help manage your monthly budget
Natural Gas and Electricity combined on 1 bill

Direct Energy Regulated Services provides the Regulated Rate Option (RRO) for Natural Gas and Electricity for your home or business.

Plan Features:
Natural Gas and/or Electricity for your home or business in select territories
Rates and service terms approved by the Alberta Utilities Commission
Market-based monthly rates
No Enrollment Fees & No Early Exit Fees
Incentives and Rewards:
Services and programs for landlords
Special Contests
Billing:
Pay your bill with a Credit Card (American Express, Visa or Mastercard) Debit, Cheque or Bank
Payment Plans to help manage your monthly budget

Selecting this option will redirect you to www.DirectEnergyRegulatedServices.com

Customers are free to purchase natural gas services or electricity services from a retailer of their choice.

For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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