Set it and forget it. Get $25* + a chance at free energy for a year!^

Add your bank account when you set up Auto Pay and receive a $25 digital gift card.* Plus, you'll automatically be entered to win a $3,000 bill credit.^

It’s easy to add your bank account when you set up Auto Pay:

1

Log in to your Online Account and go to Set up Auto Pay

2

Select Enable Auto Pay

3

Choose Add New Bank Account and complete setup 

Contest and promotion period: November 17, 2025 to December 12, 2025

To qualify for the digital gift card, Auto Pay must remain active through January 31, 2026.*

*Offer open to legal residents of Alberta (18+) who are existing clients of Direct Energy and Direct Energy Regulated Services. Clients who (1) enroll in Auto Pay with their bank account during the promotional period November 17, 2025, 12:00 a.m. Mountain time – December 12, 2025 12:00 p.m. Mountain time; and (2) remain on Auto Pay through January 31, 2026; and (3) are an active customer at the time of fulfillment; will receive one (1) $25 digital gift card issued by Tango Choice. Gift card will be delivered by email on or about February 28, 2026. Direct Energy is not affiliated with Tango Card, or any gift-card issuer and such companies are not sponsors of this promotion, all trademarks are the property of their respective owners, and gift cards are governed by the issuer’s terms and are not returnable or redeemable for cash except where required by law. Gift card is non-transferable, not redeemable for cash except where required by law, and subject to the issuer’s terms and conditions. Limit of 1 digital gift card per client. Offer cannot be combined with any other Auto Pay incentive. Direct Energy and Direct Energy Regulated Services may modify or end this promotion without notice.

^NO PURCHASE NECESSARY. Open from November 17, 2025 to December 12, 2025 to legal residents of Alberta (18+) who are existing clients of Direct Energy and Direct Energy Regulated Services.  One (1) grand prize available to be won, consisting of a $3,000 CAD Direct Energy or Direct Energy Regulated Services bill credit. Odds of winning depend on the number of eligible entries received. Math skill-testing question required.

Have a question about a plan or need help placing an order with Direct Energy?

Call us: 1-866-374-6299


Have a question or need help placing an order with Direct Energy Regulated Services?

Call us: 1-866-420-3174

Customer Service Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday), Closed Sundays