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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Pay less* than the Rate of Last Resort

 

Get a 2-year fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

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Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

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Why Should You Choose Direct Energy?

We Support A Cleaner Tomorrow

Choose to add Green to any electricity or energy plan to help support green energy projects.

Multiple Plan Options

We offer multiple plans and competitive pricing to fit the unique needs of our new and returning customers.

Convenient Payment Options

Pay your bill with a credit card, debit card, cheque or bank draft; or sign up for Auto Pay using our Online Account Manager.

Signing Up with Direct Energy

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We recommend that you contact your current company to ask about your plan expiration date and to learn about cancellation policies for switching to another company.

When you switch to a new energy provider, your local distribution company remains the same. By law, the local distribution company can't provide different care levels to customers who have chosen another energy provider. So you'll continue to receive the same quality of delivery, emergency response and meter reading from your current distribution company.

Direct Energy is a competitive retail supplier of electricity and natural gas that offers different plans (fixed, variable, etc.), terms (1 year, 3 years, etc.) and incentives to customers who sign a contract. Your local distributor is specific to the site location and is responsible for the wires and pipes necessary to deliver electricity or natural gas to your home. 

Future savings depend on fluctuating commodity prices; however, you are not guaranteed savings. 

Our fixed-rate products offer stability and protection from fluctuating energy costs. You receive highly competitive pricing. The fixed-rate stability allows you to budget your energy costs because your rate will not change for your contract term. That means that even when the market rises and falls, your fixed rate will be secure for your contract term.

Not the plan for you?

Choose another Alberta energy plan for your home.

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Offer terms & conditions

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18