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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174
A man and woman seated at a restaurant table, engaged in conversation over a meal.
A man and woman seated at a restaurant table, engaged in conversation over a meal.
A man and woman seated at a restaurant table, engaged in conversation over a meal.

Don't wait to save

Pair electricity and natural gas to enjoy low introductory rates until December 31, 2026.*

Direct to offer
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

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Manage your energy account anytime. View bills, make payments, track your energy use, access rewards and more—all in one place.

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Set up Auto Pay to avoid missing a payment and late fees.

 

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Why Should You Choose Direct Energy?

We Support A Cleaner Tomorrow

Choose to add Green to any electricity or energy plan to help support green energy projects.

Multiple Plan Options

We offer multiple plans and competitive pricing to fit the unique needs of our new and returning customers.

Convenient Payment Options

Pay your bill with a credit card, debit card, cheque or bank draft; or sign up for Auto Pay using our Online Account Manager.

Signing Up with Direct Energy

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We recommend that you contact your current company to ask about your plan expiration date and to learn about cancellation policies for switching to another company.

When you switch to a new energy provider, your local distribution company remains the same.

By law, the local distribution company can't provide different care levels to customers who have chosen another energy provider. You'll continue to receive the same quality of delivery, emergency response and meter reading from your current distribution company.

Direct Energy is a competitive retail provider of electricity and natural gas, offering a range of plans (such as fixed or variable rates), contract terms (like 2-year options), and incentives for customers who enroll.

Your local distributor is assigned based on your location and is responsible for delivering energy to your home. This includes maintaining the infrastructure—such as wires, pipes, and equipment—needed to safely provide electricity or natural gas service.

Future savings depend on fluctuating commodity prices; however, you are not guaranteed savings. Our fixed-rate products offer stability and protection from fluctuating energy costs.

You receive highly competitive pricing. The fixed-rate stability allows you to budget your energy costs because your rate will not change for your contract term. That means that even when the market rises and falls, your fixed rate will be secure for your contract term.

Not the plan for you?

Choose another Alberta energy plan for your home.

View plans

Offer terms & conditions

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18