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Please verify your service location to access this:
Feel the free when you choose a 2-year bundled plan.*
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.
New to Direct Energy? Get an exclusive offer when you download the app.§
Sign up for fixed rates:
Direct Energy customer support:
Direct Energy Regulated Services sales & support:
Feel the free when you choose a 2-year bundled plan.*
Check out our energy plans for restaurants and learn how to make your business more energy efficient.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
The only energy account app in Alberta‡—built to give you fast, easy access to bills, insights, rewards and more.
New to Direct Energy? Get an exclusive offer when you download the app.§
Compare your energy options
In Alberta, you can choose between fixed, floating and regulated rates. We're here to help you find the right fit for your home or business!
Looking for a plan that suits your energy needs? Our fixed rates provide you with price stability, protecting you from market ups and downs. Prefer flexibility? Our floating rates adjust with the market each month, letting you take advantage of lower prices when they happen.
No matter which option you choose, you’re never locked in—no enrolment fees, no exit fees, and no penalties. Switch or cancel anytime, hassle-free!
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
All rate options have no enrolment or exit fees. Cancel your rate or plan at any time with no penalty!
All rate options have no enrolment or exit fees. Cancel your rate or plan at any time with no penalty!
Visit our frequently asked questions hub to learn more.
^By combining your gas and electricity onto one bill, you'll save 20% on Direct Energy's administration fees. Instead of paying $12.50 per site each month, you will only be paying $10.00 per site each month, totalling $20.00 per month, a savings of $5 per month.
^^The amount of Green Cashback Rewards you will receive will vary depending on the term duration of the energy and Green Option plan you select. Your Cashback will be applied to your bill annually on the anniversary date of your energy plan.
• 25% Green Option: $5 per year for each green site that you have the Green Option Plan
• 50% Green Option: $10 per year for each green site that you have the Green Option Plan
• 100% Green Option: $25 per year for each green site that you have the Green Option Plan
*Plus a daily administration fee of $0.672 per site.
**Plus a daily administration fee of $0.385 per site.
~Based on an average of the lowest advertised 2-year fixed rates from ATCO Energy, EasyMax, Encor and Direct Energy as of April 27, 2026.
3Our Surge Protection Plan is available for $6.99/month for $1,000 CAD annual coverage or $9.99/month for $2,000 CAD annual coverage. This plan protects personal electronics and appliances from electrical surges. Coverage is available to both existing and new customers enrolled in Dual Fuel, Electric only, or Natural Gas only plans. For details on how to make a claim, FAQs, and additional information about the Surge Protection Plan, please visit directenergy.ca/en/surge-protection. Please review our Terms and Conditions for detailed information regarding your cancellation rights.
Peace of mind with fixed price stability