What is the rebate for?

On March 7, 2022, the Government of Alberta announced an electricity rebate program in response to rising electricity and delivery costs, and on July 6th they extended the rebate amount. This program will provide eligible consumers with $300 in total rebates on their electricity bills, with six payments of $50 over six consecutive months (July to December 2022). The rebates will be automatically credited to eligible consumers' electricity bills, beginning on their July bill.

When will I see the rebate on my bill?

Your first $50 credit will be applied to your July bill. Your next $50 rebate will be applied to your August bill and will continue until December.

How long will I get this rebate for?

Eligible consumers will receive six payments of $50 over six consecutive months: July to December 2022.

Who is eligible to receive the Alberta electricity rebate?

Eligible consumers include all residential, farm, and small business customers who consume less than 250,000 kilowatt-hours (kWh) per year, whose current residence is connected to the system, and has consumed electricity within the past calendar year.

Where can I find the rebate on my bill?

Starting with your July bill, look for a separate line item showing the $50 credit in the distributor portion of your bill titled "GOA Utility Commodity Rebate". The rebate will automatically reduce your bill by $50.

Who is providing the Alberta electricity rebate?

The rebate is provided and funded by the Government of Alberta. On April 29, 2022, the Government of Alberta passed the Utility Commodity Rebate Regulation under the Utility Commodity Rebate Act to help cover the recent high electricity costs Albertans experienced. Distribution companies (the companies that own the wires that deliver electricity to consumers) are responsible for delivering the rebate program and determining eligibility. If you are eligible, your distribution company will provide us the rebate and we will automatically include it on your bill.

Why haven't I received the rebate?

Only eligible consumers (those who were enrolled and consumed electricity after December 31, 2021 and consume less than 250,000 kilowatt-hours (kWh) per year) are entitled to this rebate. If you meet eligibility requirements, you will start receiving rebates on your July bill. If you think you should qualify for the rebate but have not received the rebate on your July bill, please contact the Utilities Consumer Advocate at 310-4822 or https://ucahelps.alberta.ca for support.

What happens if I am no longer a Direct Energy customer?

The credit will be provided by your distribution company during the time of the rebate period, regardless of who your retailer is. Therefore, if you switch retailers and receive an electricity bill from July to December 2022, you will still receive the rebates if you are eligible.

How will this affect my Budget Billing calculation?

Since Budget Billing amounts are adjusted annually, the impact on your Budget Billing calculation will be minimal and is more heavily influenced by commodity prices.

Can I get this rebate in a cheque?

No, under the regulation the credit can only be applied to your electricity bill.

If I own multiple properties, will each property receive the rebate?

Every eligible property is entitled to the rebate.

If I lived in a property over the winter and paid high winter bills, but no longer receive utility service, can I still receive the rebate?

If you are not currently receiving electricity bills for an eligible site, you will not receive the rebate.

I moved into a new property in April (or later) and did not pay those high winter bills, can I still receive the rebate?

Yes, you are still eligible to receive the rebate if your new property meets the eligibility criteria and you are receiving electricity bills.

How can I receive the remainder of my credits if I sell my property/move during the rebate period?

If you have sold your property, you are not eligible to receive the rebate for the period in which you do not own the property. The rebate will be provided to the person who consumes electricity during the rebate period (July to December 2022). If you move during the rebate program, the new customer receiving electricity at that property will receive any remaining credits.

I live in an apartment /condominium, am I eligible for the electricity rebate?

If you meet eligibility requirements and receive a monthly bill from us, you will receive the rebate. However, if you are a resident of an apartment building or condominium with sub-metered units (utility costs are included with your rent) you are not eligible for the rebate.

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7 Home Prep and Energy Saving Tips Before Going On Vacation

Before you rush out the door to go on holiday, don't forget to turn on "Vacation Mode" for your home. A few easy steps can save unnecessary energy costs and keep your home safe while away.

1. Unplug appliances and devices

Unplug any of your electronic devices (e.g., TV, computer, sound system) connected directly to the wall to avoid any power surges and reduce your energy consumption from phantom loads while you're away. You can unplug the surge protector from the wall outlet if devices are plugged into surge protectors.

Phantom loads have been reported to cost the average Canadian family around $150 annually. By switching to smart outlets or power strips, you can eliminate phantom loads used by devices all year round. Some smart power strips also allow you to track your energy usage and control devices remotely.

2. Keep the fridge at least half full

Did you know that a fully stocked fridge retains cold better than an empty one? That's because a full fridge keeps items cooler and consumes less energy. All you need to do is fill up the extra space on the shelves with jugs, ice trays, or containers of water. You can also adjust the thermostats on your refrigerator and freezer to 38°F for the refrigerator and 5°F for the freezer to conserve even more energy.

For longer vacations lasting four weeks or more, consider emptying out your fridge completely and unplugging it.

3. Turn off most lights and set timers

Don't forget to turn off lights in your home before you leave. You can also set timers for certain lamps in your home to go on in different rooms at varying times to make your house look occupied while you're gone. If you'd like to control your lights remotely through your smart phone, install smart timers or Wi-Fi connected bulb sockets.

4. Use a smart thermostat to control the temperature of your home

If you have a Google Nest thermostat, you can manually set it to hold the temperature and maintain it while you're on vacation or for as long as you need. This is convenient if you want your thermostat to ignore scheduled or automatic temperature changes and stay at a specific temperature. You could also set it to Eco Temperatures and remotely control your home's heating schedule.

5. Set your water heater to a lower temperature

Water heating can account for 17% of the energy consumed in the home. By lowering the temperature of your water heater by several degrees, you can prevent it from cycling on and off too frequently.

6. Check your smoke detector

Replace batteries for your smoke detectors, fire alarms and carbon monoxide detectors to ensure it is working properly.

7. Keep your home and plumbing warm to prevent pipes from freezing

Since Alberta is known for having extremely cold winters, you need to ensure that the furnace is running while you're away to keep the house warm enough, so pipes don't freeze. Set your home temperature between 17°C - 20°C as the interior of the floor and wall spaces, where water piping is likely located, tend to be colder than actual living spaces.

Opening the doors to all rooms allows you to keep an even temperature throughout the home. For additional security and peace of mind, you could install a water flow sensor and low temperature sensor on your main water supply pipe and connect it to your smart phone.

Finally, ensure your home doesn't look unoccupied while you're on vacation. Pause newspaper delivery, forward your mail, and ask a friend to pick up items that may be delivered to your doorstep.

If you're away during winter, arrange for someone to clear the snow on your driveway and sidewalks as needed. It's always great to have a trusted friend, neighbour, or relative to keep an eye on your home and be able to access your home in emergency situations. Bon voyage and safe travels!

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To enroll, you will need:

To be the person named on the utility account
Your service address
Your billing address (if different)
Your contact details including email address
To be over the age of 18