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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Feel the free with 2 FREE months of electricity.*

Don't pay for electricity in November and December* with our 2-year fixed-rate plan.

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Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

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Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

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Save with regulated natural gas

Market-based monthly natural gas rates expected to remain low in 2025**
 

  • No contracts
  • No enrolment fees
  • No cancellation fees
Sign up today

Did you know our regulated natural gas rate is 71% lower* than the average fixed rate? 

The best part is that it's expected to remain low throughout 2025!**

In 2024, our regulated natural gas customers saved over $350*** in energy costs compared to those who signed a fixed-rate contract at the start of the year. But it’s not too late to enjoy savings. 

Switch today and take advantage of this low natural gas rate without any enrollment or exit fees. It's a simple and hassle-free process that can help you save money effortlessly.

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Residential natural gas rates

In Alberta, our regulated rate for natural gas is called the Gas Cost Flow-Through Rate (GCFR) and fluctuates each month due to factors including supply and demand and weather changes.

Current Regulated Rate

$ /GJ

+
Admin Rate

$ /Day

+
Months of the Year
Download historical data

Why choose Direct Energy Regulated Services?

  • Easy enrollment
    Sign up for service online today with just one click.
  • Fair rates
    Rest assured that you’re paying a fair price since the Alberta Utilities Commission approves our rates.
  • Easy payments
    You can pay for your services with most major credit cards to earn points with your service.
  • Billing options
    Our Average Billing payment option allows you to pay a rolling average monthly amount, spreading your energy costs throughout the year and making it more manageable. 
  • Access your accounts anytime
    Track bills and payments through your Online Account on any device.
Sign up now

*Based on an average of the lowest advertised 5-year fixed rates from ATCO Energy, EasyMax, and Direct Energy as of September 25, 2025.

**Based on the natural gas forward curves as of September 25, 2025.

***Year-to-date savings are based on an average of the lowest advertised 5-year fixed rates from ATCO Energy, EasyMax, Encor, and Direct Energy available in January 2024. Past savings are calculated comparing those available rates against Direct Energy Regulated Services’ natural gas rate and average monthly household gas usage. 

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta). ©2025 Direct Energy. All rights reserved.

Have a question about rates or need help placing an order?

Call us: 1-866-420-3174

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays