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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Pay less* than the Rate of Last Resort

 

Get a 2-year fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

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A direct truth about summer: blink and you'll miss it.

Keep the good times going with 2 years of electricity for 8.37¢/kWh.

Direct to plans

Your Alberta home energy plan should be more direct.

We’re making natural gas and electricity simpler to save you time and energy. And who doesn't want that?

Fixed-rate plans

Bundle natural gas and electricity to save 20% off2 administrative fees. No enrolment or exit fees.

View plans

Regulated rates

These rates have been reviewed and approved by the Alberta Utilities Commission. 

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Wondering what's the difference between fixed and regulated rates?

Compare your options

It's easy to go green with us.

Did you know you can balance out your electricity usage with renewable energy produced right here in Canada for just 40 cents a day?

Join our Green customers who are making a positive impact on the environment and adding jobs in Canada.

View green plans

Here's why our Green customers want to make a difference:

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We live in a world of consumption but often do not see the cost of all we use. It's important for me and my children to take care of this world we've been given.

 

- Kendra R

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This year my first grandchild was born.  I have looked for ways to go green for the future of our planet - and for my grandson's future. Thank you Direct Energy for offering the 'green' option!

 

- Dina T

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Going green with Direct Energy was an easy decision... The Cree natural law of 'wahkhotowin' means that we are all related and interconnected and that is close to my heart and a part of my decision making.

 

- Corinne G

Empowering people and communities in Alberta

We’re proud to be recognized as one of Alberta’s Top Employers again! Our commitment goes beyond providing energy—we empower our people, drive innovation, and fuel opportunities for growth. By fostering a strong workplace culture and giving back to our communities, we’re dedicated to creating a brighter future for both our team and this province we call home.

Learn more about our community initiatives
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A footprint shaped like the Earth, symbolizing environmental impact and the importance of sustainability
A footprint shaped like the Earth, symbolizing environmental impact and the importance of sustainability

Set up Auto Pay to win 1 of 50 prizes of $100 digital gift cards‡

Direct Energy & Direct Energy Regulated Services are each giving away 50 prizes of $100 digital gift cards.‡ Sign in to your Online Account and set up Auto Pay by August 31, 2025 to be entered to win.

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From energy saving and safety tips to home improvement recommendations, we've got everyone and everything under your roof covered.

 

    Have a question about a plan or need help placing an order?

    Call us: 1-866-374-6299

    Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

    To enroll, you will need:

    • To be the person named on the utility account
    • Your service address
    • Your billing address (if different)
    • Your contact details including email address
    • To be over the age of 18

    2By combining your gas and electricity onto one bill, you'll save 20% on Direct Energy's administration fees. Instead of paying $12.50 per site each month, you will only be paying $10.00 per site each month, totalling $20.00 per month, a savings of $5 per month.

    ‡NO PURCHASE NECESSARY. Open from July 1, 2025 to August 31, 2025 to legal residents of Alberta (18+) who are existing clients of Direct Energy and Direct Energy Regulated Services as of June 30, 2025. Fifty (50) prizes available to be won each consisting of $100.00 digital gift card issued by Tango Choice. Direct Energy is not affiliated with any of the gift card companies and those companies are not a sponsor of this promotion. All trademarks are property of their respective owners. Please view the full terms of service at: tangocard.com/legal/terms-of-service. Individual gift cards are governed by the terms and conditions provided by the issuer of each respective card. There are multiple gift card options to choose from: Gift cards are not returnable or refundable for cash except where required by law. Math skill-testing question required.