Sign up for your Online Account today!


Use this easy step-by-step guide to register and enjoy the benefits of managing your account online.

OAM create account step one

Step one

Go to our Online Account and select "Register User."

OAM create account step two

Step two

Enter your 12-digit account number in the "Account Number" field. You can find your account number in your email or on your bill. 

THEN Verify your account with any of the 3 options in the "Verify Detail For" drop down. Choose the postal code, telephone number or email address that is asscociated with your account.

Note: The verification option you choose must match what we have in our system to move forward successfully.  An error message will display if the account cannot be verified.

OAM create account step three

Step three

After verifying your account, you will be directed to create a unique username and password for your online account. Please make sure that you choose a username that is not the same as your email address.

Each password MUST contain

  • Be a minimum of 9 characters (more than 8)
  • Have at least 1 uppercase and 1 lower case letter
  • Have at least 1 number
  • Have at least 1 special character (@, &, ! #, etc.) 
  • And match when entered the second time

A "Your account has been created successfully" message will appear at the top of the screen.

OAM log in for current users screen

Step four

Enter your new username and password on the "Current User" tab on the main login page to access your online account.

Please make sure to bookmark this page so that you can easily access it in the future.

Have more questions about managing your Online Account? Get answers here.

Have a question about a plan or need help placing an order with Direct Energy?

Call us: 1-866-374-6299

Have a question or need help placing an order with Direct Energy Regulated Services?

Call us: 1-866-420-3174

Customer Service Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday), Closed Sundays