Direct Energy has already earned the business of more than 4 million customers across the United States and Canada. It's time you find out why. Don't worry about our size. We may be one of the largest residential energy retailers in North America, but we provide big-business know-how without abandoning the support you'd expect from a neighbourhood energy provider.
With our simple tools, you can track and control your electricity and natural gas usage. We provide the insights needed for you to make better energy-saving decisions and be more efficient.
There's more to life than stressing over your home energy usage! You should be spending the day on a fishing trip with your family, not worrying about your next energy bill. We want to keep the sparkle in Black Diamond buy offering great rates and customer service that really shines! Direct Energy has the products and prices that are right for your home and your budget. We offer a wide variety of plans, from electricity and natural gas bundles to a fixed rate, where you can lock in price stability for the contract length that you choose.
The benefits that come with all of our plans extend beyond competitive electricity and natural gas rates and superior customer service. Once you've chosen your perfect plan, you can view your payment history and track your usage wherever and whenever it's convenient. With our Online Account Manager, we make it easy to manage your energy. At Direct Energy, we want to be more than just your energy company. We want to be there for you as a partner in your home. That's why we provide you with the knowledge and tools to help you become more energy-savvy while creating a brighter home. Browse through our Learning Centre to learn about energy in Alberta and get energy efficiency tips.
Our goal is to offer our customers in the area the resources and tools they need to choose the best energy provider.
If you want to learn more about your energy use, you can check out Direct Energy's Learning Centre for access to comprehensive tools. Direct Energy is dedicated to helping you care for your home and understand and manage your energy use. Are you unsure about how to keep your furnace running safely and efficiently? We have those tips for you and more!
You need an energy company dedicated to you, not some average run-of-the-mill provider. Take control of your energy use by making Direct Energy your energy provider today.
Are you switching Black Diamond providers? Or maybe you need new service? You can trust us to make the process stress-free. And if you're trying to decide between energy providers, learning more about the benefits of signing up with Direct Energy will make your decision crystal clear. Looking for a plan with the stability of a fixed rate? Or maybe you like the freedom of a smart home bundle. No matter what your ideal plan looks like, we have the one for you. Any plan can be managed in our easy-to-use Online Account Manager, where you have options to pay your bill online, review usage history, and manage your billing preferences.
The same plan is not the best for everyone, but all customers have a few things they can count on - like fixed rates and great customer service! We offer you great customer service all day, every day! Direct Energy and exemplary customer support go hand-in-hand, and that support is available to you whenever you need it. Live brighter by getting started with Direct Energy today.
*This offer is only available to residents of Alberta who do not currently have a service contract with Direct Energy. The Members of Natural Gas Co-operatives, municipally owned utilities, and some Rural Electrification Associations are not eligible for this offer. Offer available to new customers only. Purchase of a one, two, three or five-year natural gas and electricity plan is required to receive one month of free natural gas (December 2019) and one month of free electricity (August 2019). Refer to your contract/sales consultant to find out which months are eligible for the Free-2-Save Offer. Direct Energy's rate of $.00/GJ and 0.0¢/kWh for the two free months includes energy charges only and excludes delivery/transmission charges, administration fees, taxes, and all other utility-related charges.
No cancellation fee. Save 50% on administration fees with a natural gas and electricity bundle. Savings based on the difference between the site administration fees chargeable under a dual fuel plan vs. two single fuel plans with Direct Energy. Actual savings may vary.
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