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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174
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A man and woman seated at a restaurant table, engaged in conversation over a meal.
A man and woman seated at a restaurant table, engaged in conversation over a meal.

Don't wait to save

Pair electricity and natural gas to enjoy low introductory rates until December 31, 2026.*

Direct to offer
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Three people in a restaurant, gathered around a tablet, reviewing table layout.
Three people in a restaurant, gathered around a tablet, reviewing table layout.

Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

Meet our Direct Energy app

Manage your energy account anytime. View bills, make payments, track your energy use, access rewards and more—all in one place.

Unlock your offer

Sign up for Auto Pay!

Set up Auto Pay to avoid missing a payment and late fees.

 

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Build your career where energy moves fast

Build your career with an Alberta energy leader in a fast evolving industry where opportunities to learn, contribute, and grow are part of the journey.

Our collaborative and innovative team works together to help Albertans navigate electricity and natural gas with clear choices and real support.

Build your career where energy moves fast

Build your career with an Alberta energy leader in a fast evolving industry where opportunities to learn, contribute, and grow are part of the journey.

Our collaborative and innovative team works together to help Albertans navigate electricity and natural gas with clear choices and real support.

Looking for your next opportunity? 

Explore open roles across Alberta and find your next role with Direct Energy.

Proud to be recognized as one of Alberta’s Top Employers for 2026.

View current opportunities
Alberta's top 85 Employers 2025 logo
Alberta's top 85 Employers 2025 logo
Alberta's top 85 Employers 2025 logo

Why work at Direct Energy

Work that matters. In a place that supports you.

Do work that matters

Help customers understand and manage their energy every day. 

From billing and support to products and digital tools, your work connects directly to real people and real homes. 

Grow your career

Build experience across customer support, marketing, operations and energy markets—with opportunities to learn, move and grow.

Be a part of a changing industry

Energy is evolving, and so are the ways people use it.

Be part of a team shaping how energy works for customers across Alberta.

Work with clarity and purpose 

We keep things straightforward.

Clear priorities, direct communications and a shared focus on doing what’s right for our customers.

Be a part of something bigger

Our purpose is simple: Helping customers feel more in control, more comfortable and more connected. We're building solutions to power purpose, every day.

How we work

We keep things simple, clear and focused on what matters.

These values guide how we work every day—how we make decisions, support each other and show up for our customers.

Do what’s right

At our core, we believe it is our shared responsibility to ensure the safety, inclusion and well-being of our teammates while acting with integrity. 

Win together

We believe teams built on shared trust and accountability will bring collective success that outperforms individual achievements.

Wow them

We believe in creating lasting value and delivering meaningful experiences for our teammates, customers and stakeholders.

Stay curious

We believe agility, growth and innovation are fueled by challenging ourselves, embracing open-mindedness and actively listening.

Be direct

We believe clear communication, constructive conflict, and actionable feedback paired with trust and respect are key to improvement.

Bring passion

We believe our work is important and we each have an opportunity to thrive by bringing creativity, enthusiasm and dedication to our craft.

Meet the team behind Direct Energy

Get to know our Alberta team members who are driving innovation, making a difference for our customers and community and shaping the future of energy. They’ll share their stories, expertise and what keeps them energized every day.

Watch the series

Hear from our interns

Hear from our interns about what it’s like to work here—from hands-on experience to the teams that support them along the way.

Meet the interns

Looking for your next opportunity?

Explore open roles and find your place at Direct Energy.

View current opportunities
Smiling businessmen listening to young female during interview
Smiling businessmen listening to young female during interview
Smiling businessmen listening to young female during interview