What is the rebate for?

On March 7, 2022, the Government of Alberta announced an electricity rebate program in response to rising electricity and delivery costs, and on July 6th they extended the rebate amount. This program will provide eligible consumers with $300 in total rebates on their electricity bills, with six payments of $50 over six consecutive months (July to December 2022). The rebates will be automatically credited to eligible consumers' electricity bills, beginning on their July bill.

When will I see the rebate on my bill?

Your first $50 credit will be applied to your July bill. Your next $50 rebate will be applied to your August bill and will continue until December.

How long will I get this rebate for?

Eligible consumers will receive six payments of $50 over six consecutive months: July to December 2022.

Who is eligible to receive the Alberta electricity rebate?

Eligible consumers include all residential, farm, and small business customers who consume less than 250,000 kilowatt-hours (kWh) per year, whose current residence is connected to the system, and has consumed electricity within the past calendar year.

Where can I find the rebate on my bill?

Starting with your July bill, look for a separate line item showing the $50 credit in the distributor portion of your bill titled "GOA Utility Commodity Rebate". The rebate will automatically reduce your bill by $50.

Who is providing the Alberta electricity rebate?

The rebate is provided and funded by the Government of Alberta. On April 29, 2022, the Government of Alberta passed the Utility Commodity Rebate Regulation under the Utility Commodity Rebate Act to help cover the recent high electricity costs Albertans experienced. Distribution companies (the companies that own the wires that deliver electricity to consumers) are responsible for delivering the rebate program and determining eligibility. If you are eligible, your distribution company will provide us the rebate and we will automatically include it on your bill.

Why haven't I received the rebate?

Only eligible consumers (those who were enrolled and consumed electricity after December 31, 2021 and consume less than 250,000 kilowatt-hours (kWh) per year) are entitled to this rebate. If you meet eligibility requirements, you will start receiving rebates on your July bill. If you think you should qualify for the rebate but have not received the rebate on your July bill, please contact the Utilities Consumer Advocate at 310-4822 or https://ucahelps.alberta.ca for support.

What happens if I am no longer a Direct Energy customer?

The credit will be provided by your distribution company during the time of the rebate period, regardless of who your retailer is. Therefore, if you switch retailers and receive an electricity bill from July to December 2022, you will still receive the rebates if you are eligible.

How will this affect my Budget Billing calculation?

Since Budget Billing amounts are adjusted annually, the impact on your Budget Billing calculation will be minimal and is more heavily influenced by commodity prices.

Can I get this rebate in a cheque?

No, under the regulation the credit can only be applied to your electricity bill.

If I own multiple properties, will each property receive the rebate?

Every eligible property is entitled to the rebate.

If I lived in a property over the winter and paid high winter bills, but no longer receive utility service, can I still receive the rebate?

If you are not currently receiving electricity bills for an eligible site, you will not receive the rebate.

I moved into a new property in April (or later) and did not pay those high winter bills, can I still receive the rebate?

Yes, you are still eligible to receive the rebate if your new property meets the eligibility criteria and you are receiving electricity bills.

How can I receive the remainder of my credits if I sell my property/move during the rebate period?

If you have sold your property, you are not eligible to receive the rebate for the period in which you do not own the property. The rebate will be provided to the person who consumes electricity during the rebate period (July to December 2022). If you move during the rebate program, the new customer receiving electricity at that property will receive any remaining credits.

I live in an apartment /condominium, am I eligible for the electricity rebate?

If you meet eligibility requirements and receive a monthly bill from us, you will receive the rebate. However, if you are a resident of an apartment building or condominium with sub-metered units (utility costs are included with your rent) you are not eligible for the rebate.

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Energy Saving Tips for the Fall

Fall into energy savings.

It's easy to save energy throughout the year! Here are some tips where you can save on your energy usage in the fall.

Seal all leaks around doors, windows, and electrical outlets. Heat from your home escapes out of these cracks. By sealing these leaks you can save on your heating bill.
Fall is the best time to clean the chimney and get vent systems checked. Pipes must be properly connected and there should be no signs of rust or damage.
It's also time to remove the window air conditioners for the winter. If they must stay in place, be sure to seal them with caulking or tape and cover them with an airtight, insulated jacket.
If you are thinking of replacing your furnace, consider getting one that is rated 90% or higher in efficiency. Replacing your old furnace with a new, more energy efficient one can save money on your heating costs.
Is your insulation up to par? For a minimal cost, you can upgrade the insulation in your exterior walls, crawlspaces, basements and attics. Insulation may come in batts or loose fill, which can be blown into place and get those hard to reach places.
Did you know you can lose heat through your electrical outlets, light switches and lighting fixtures? Consider installing foam gaskets behind these outlets and switches or install plastic security caps to reduce heat loss.
If you have single-pane windows, add storm windows to reduce heat loss. Better still, replace single-pane windows with energy efficient double-pane windows with inert argon gas fill, warm-edge spacers and low-e coating.
Make sure your heating vents aren't blocked by furniture or drapes and the dampers are open. Vacuum out dust and pet hair from warm air registers and cold air returns so your furnace runs more efficiently.
It's time to take a look at your water heater. If its surface is hot or even warm, some of the energy used to heat the water is being wasted. Wrap the heater in an insulating blanket. Be sure to check your user manual and labels on the tank first.
If you're building a new home, make sure you place the water heater as close as possible to the kitchen, laundry room and bathrooms. Heat is lost as it moves through long pipes so the closer the unit is to these rooms, the more money you could save.
Did you know that if you never run out of hot water, then you've probably set your hot water thermostat too high? Before the winter comes, set your thermostat between 43°C and 49°C.