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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Limited time offer on 2-Year Plans!

Get a fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

Visit our learning centre

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Set up Auto Pay to avoid missing a payment and late fees.

 

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A direct truth: winter always shows up

It’s time to switch to our lowest rate of the year*. Sign up today and get electricity for just 8.77¢/kWh.

Direct to plans

Your Alberta home energy plan should be more direct.

We’re making natural gas and electricity simpler to save you time and energy. And who doesn't want that?

Fixed-rate plans

Bundle natural gas and electricity to save 20% off2 administrative fees. No enrolment or exit fees.

View plans

Regulated rates

Take advantage of our market-based monthly natural gas and electricity rates.

View rates

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Wondering what's the difference between fixed and regulated rates?

Compare your options
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Enter to win!

Direct Energy & Direct Energy Regulated Services are each giving away 5 prizes of a $500 Prepaid Visa Card and a $500 bill credit.† Sign in to your Online Account and sign up for Auto Pay by January 31, 2025 to be entered to win.

Contest details

It's easy to go green with us.

Did you know you can balance out your electricity usage with renewable energy produced right here in Canada for just 40 cents a day?

Join our Green customers who are making a positive impact on the environment and adding jobs in Canada.

View green plans

Here's why our Green customers want to make a difference:

We live in a world of consumption but often do not see the cost of all we use. It's important for me and my children to take care of this world we've been given.

 

- Kendra R

This year my first grandchild was born.  I have looked for ways to go green for the future of our planet - and for my grandson's future. Thank you Direct Energy for offering the 'green' option!

 

- Dina T

Going green with Direct Energy was an easy decision... The Cree natural law of 'wahkhotowin' means that we are all related and interconnected and that is close to my heart and a part of my decision making.

 

- Corinne G


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From energy saving and safety tips to home improvement recommendations, we've got everyone and everything under your roof covered.

 

    Have a question about a plan or need help placing an order?

    Call us: 1-866-374-6299

    Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

    To enroll, you will need:

    • To be the person named on the utility account
    • Your service address
    • Your billing address (if different)
    • Your contact details including email address
    • To be over the age of 18

    2By combining your gas and electricity onto one bill, you'll save 20% on Direct Energy's administration fees. Instead of paying $12.50 per site each month, you will only be paying $10.00 per site each month, totalling $20.00 per month, a savings of $5 per month.

    *The rate offered is our lowest electricity rate for 2024, excluding promotional introductory rate plans that applied only to a portion of the term and were available for a limited time. This rate remains consistent for the entire duration of your term.

    †Contest entry period is from December 5, 2024 to January 31, 2025. No purchase necessary. A purchase will not improve one's chances of winning. To enter the Contest, you must be at least 18 years of age, a legal Canadian resident (who currently resides in the province of Alberta), and a current customer of Direct Energy or Direct Energy Regulated Services. The five (5) Winners will each receive a $500.00 Prepaid Visa Gift Card and a $500.00 cash credit applied as bill credit only for the supply portion, including taxes and fees, of his or her residential meter rate electricity and gas account. All provincial, local, and municipal laws and regulations apply. Void where prohibited. Prize amount cannot be exchanged for cash.