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Guaranteed low rates with our Alberta natural gas and electricity plans.

Enjoy this fixed electricity rate until July 31, 2024, followed by a low rate of 10.59¢/kWh!*

 

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

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Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

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Service request forms

To simplify your service requests, we offer the following Critical Care, Landlord and Property Owner, and Service Change forms.

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Critical care form

Are you a resident with critical care needs or a chronic condition? A Critical Care form needs to be submitted to ensure we have all the required information to complete your request.

Download the form below and fax completed forms to 1-877-420-3777 or email completed forms to regulated@directenergy.ca.

 

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ATCO Gas winter de-energize form

Are you looking to disconnect your gas services from November 1 - April 15? The following waiver is required and must be completed and submitted to the email listed below. 

Download the form below and fax completed forms to 1-877-420-3777 or email completed forms to DERSMultiSiteRequest@directenergy.ca

 

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Multiple sites consolidation form

Do you have multiple sites and would like to consolidate them into one account? Please use this form to send in with your payment to ensure we have all the required information to complete your request.

Download and fax completed forms to 1-844-881-4789 or email completed forms to DERSMultiSiteRequest@directenergy.ca

 

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Multiple sites payment allocation form

Do you have multiple sites and need to make a payment that covers more than one account? This form ensures we have all the required information to complete your request.

Download and fax completed forms to 1-844-881-4789 or email completed forms to DERSMultiSiteRequest@directenergy.ca

 

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Premise vacancy agreement form

This form ensures your premises are never without power or natural gas between tenants.

Download and fax completed forms to 1-844-881-4790 or email completed forms to DERSPVARequest@directenergy.ca

 

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Got questions?

We have the answers.

 

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Have a question about rates or need help placing an order?

Call us: 1-866-420-3174

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays