WILDFIRE ALERT!

If you've been impacted by the recent wildfires and need assistance with your account, we're here to help you. View our payment options and access government resources here.

Bundle and save is back this summer!

Like hot summer days and road trips, some things just make more sense together. Save on your electricity and natural gas rates, and get 20% off admin fees when you bundle your services.

You deserve an energy partner you can count on.

We take the complexity out of energy plans and home services in Alberta. And like you, we are anything but cookie-cutter. That's why we offer a variety of energy rates and features designed around your needs. Through every step of your journey, we’re here with options that put you in control.

Fixed-rate plans


Bundle natural gas and electricity and save 20% off our administrative fees.

View plans

Green plans


Support renewable energy development in Canada with our Green Option.

Go green

Regulated rates

 

Take advantage of our market-based monthly natural gas and electricity rates.

View rates

Enter to win!

Direct Energy & Direct Energy Regulated Services are each giving away 5 prizes of $1,000 in bill credits. Sign in to your Online Account and sign up for Auto Pay by August 31, 2024 to be entered to win.*

Let your light shine with a Goal Zero Crush Light Chroma!

Giving back has its rewards! Enjoy cash back and more when you lock in your energy rates with our 1, 3, or 5-year term options. Plus, add 100% Green energy to your plan, and get a Goal Zero Crush Light Chroma on us.

Crush it, pack it, recharge it on the go—with multiple colour and light modes this solar-powered lantern is your go-to for lighting all of life's adventures.

Looking for the right energy option for your business?

With Direct Energy, you can focus on your business while we take care of your energy needs. We can help simplify your energy plan and provide more options for your business.

A man in an apron stands behind a counter, ready to assist customers with their needs.
A man in an apron stands behind a counter, ready to assist customers with their needs.
A man in an apron stands behind a counter, ready to assist customers with their needs.

Sign up in 2 easy steps!

1

Compare choices

Compare plans to find one that matches your needs.

2

Complete order

Complete the sign-up process in less than 5 minutes.

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays


To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18