Safety Tips at Home

Take precautions for your home and family.

Too often, we don't pay attention to home hazards until they happen. The best way to avoid a disaster is to be aware of potential at-home risks, like a gas leak or power line safety, and take the necessary safety measures around your home. Safety starts with education, and you can ensure that your home is ready in case something unfortunate happens. We value home and family, and nothing is more important than their protection.

Special Note: In the event of a power-related emergency, we recommend that you call the local utility company for your area to report an incident. They are responsible for maintaining and repairing the lines, poles, and meters in your area, and need to know when something happens that may require their attention.

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Note: These tips are suggested as general practices. However, actual results may vary.


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All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).