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How can I become an authorized account user on a Direct Energy account?

To become an authorized account user on a Direct Energy account, the current account holder must make this request by contacting our Customer Care center at 1-866-374-6299 and providing your name to be added to the account.

Want to contact a customer care representative?


Please visit Contact Us and select your state or province of residence to view the contact information for your area.

Contact Us