To become an authorized account user on a Direct Energy account, the current account holder must make this request by contacting our Customer Care center at 1-855-452-8869 and providing your name to be added to the account.
Your service will begin when your local utility company conducts your next meter read date after your switch to Direct Energy has been processed by the utility company. This change will be reflected on your bill within 1 to 2...
You should fax your completed tax exemption certificate to our Customer Care Center at 1-800-457-9686 or mail us a copy of the certificate to the following address in order to process your exemption: Direct Energy PMB #51,...
After deregulation, state commissions no longer allowed utilities to profit from supplying natural gas and electricity to you. Utilities can, though, make a profit on the distribution portion of your commodities. , your decision...