Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources.
×
What is a Therm or CCf?
The term "Therm" (also called "CCf") is the unit of measurement for your natural gas use over time. In most areas, this is the unit visible on your utility bill for your natural gas usage on any given billing cycle.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.
Contact Us
Connect
© 2020 Direct Energy. All rights reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. Products and services vary depending on region or market.
© 2020 Direct Energy. All rights reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable. Products and services vary depending on region or market.
Residential
Business
About
Quick Pay
Call To Order: 1-866-374-6299
Customer Service: 1-866-348-4193
Showing North America. Select a different region.
View Direct Energy's Offers in Your Area
OR
