ALBERTA HOME SERVICES
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Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299

Will I receive notification when my contract expires or will I be automatically renewed?

Direct Energy will notify you in advance of your contract expiration. For contracts entered on or after June 1, 2004, you will not be automatically renewed.

What to Know As a Customer FAQs

Have a question about a plan or need help placing an order?

Call us: 1-833-771-1412

Hours: 7:00am-9:00pm MST (Monday-Friday), 8:00am-4:30pm MST (Saturday)

To enroll, you will need:

  • To have an active utility account

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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