I have occasionally seen Hub Offline when hub is actually powered on. Why would the hub be offline?

This normally happens when hub loses its connection to the router or the Internet connection via the router has been interrupted. This problem should correct itself once the network connection is recovered. Try refreshing the device list to update the device status.

Want to contact a customer care representative?

Please visit Contact Us and select your state or province of residence to view the contact information for your area.

Contact Us