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How does someone qualify for Refer-A-Friend?

To qualify for Refer-a-Friend, you and your friend(s) must meet the following criteria:

  • Must be new to Direct Energy (not currently an active or pending Direct Energy customer, or have not been a Direct Energy customer in the past 90 days)
  • Sign up for a minimum 12-month energy plan
  • Provide RAF code within one business day of signing up with Direct Energy
  • Enroll in and use MyAccount.

Want to contact a customer care representative?


Please visit Contact Us and select your state or province of residence to view the contact information for your area.

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