Some parts of our website may not be compatible with Internet Explorer. For the best experience on our site, please visit us on Google Chrome, Firefox, Safari, or Microsoft Edge.
×
Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources. ×

How long will it take to receive my $50 prepaid Visa gift card?

If you referred a friend to Direct Energy:
After the person you referred has successfully enrolled with Direct Energy, registered for their MyAccount, and paid their first bill in full and on time, you will receive your $50 prepaid Visa gift card.

If you were referred by your friend to Direct Energy:
You will receive your $50 prepaid Visa gift card after paying your first three bills in full and on time.

Want to contact a customer care representative?


Please visit Contact Us and select your state or province of residence to view the contact information for your area.

Contact Us