How long will it take to receive my ?

If you referred a friend to Direct Energy:
After the person you referred has successfully enrolled with Direct Energy, registered for their MyAccount, and paid their first bill in full and on time, you will receive your .

If you were referred by your friend to Direct Energy:
You will receive your after paying your first three bills in full and on time.

Want to contact a customer care representative?


Please visit Contact Us and select your state or province of residence to view the contact information for your area.

Contact Us