Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources. ×

What information do I need to retrieve my Online Account Manager Username?

To reset your username you must enter the email address you have on file. Once you have confirmed the email address we have on file, you will need to verify the security question you entered during your account registration process. Once both are verified, you will receive an email with the username on file or a link to reset your password.

Want to contact a customer care representative?


Please visit Contact Us and select your state or province of residence to view the contact information for your area.

Contact Us