When will I receive my Luci light?

You should receive your Luci light within four to six weeks after your service start date with Direct Energy.

Your service start date depends upon the date your local utility company reads your electric meter, which means it could take up to two billing cycles to begin service with Direct Energy.

To learn more about your Luci light, please visit MPOWERD FAQs.

Want to contact a customer care representative?

Please visit Contact Us and select your state or province of residence to view the contact information for your area.

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