for Utility Payment Deferral Program information and other helpful COVID-19 resources.
How do I sign up for Direct Energy by phone? To speak with a Direct Energy Customer Service representative for your area, please call 1-866-374-6299. This includes moving your service to a new address, general customer service needs, and more.
If you need to sign up for new service with Direct Energy in your area, please call 1-866-374-6299 to speak with a representative.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.