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for Utility Payment Deferral Program information and other helpful COVID-19 resources.
How does a Payment Arrangement work with Direct Energy?
In most areas, if you need to set up a Payment Arrangement, you should contact your local utility company to make a plan to pay for the balance on your monthly utility bill.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.