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How can I pay my Direct Energy bill?

There are several different ways to pay your Direct Energy bill in Alberta.

Pay Online: Direct Energy accepts payments via your bank online. When setting up your account for payment (whether a one-time payment or pre-authorized scheduled debit, select Direct Energy (Alberta) or Direct Energy Essential Services from the list of payees.

Pay By Mail Send a cheque or money order to the address on the back of the first page of your bill.

Pay By Phone: You can make a payment using a credit or debit card by calling 1-866-374-6299. We accept all major credit cards (including bank debit cards featuring the logo of a major credit card).

Pay in Person: You can pay your bill in person at most banks and financial institutions. Keep in mind that a transaction fee may be charged at the time of payment. Please have your Direct Energy account number available when making your payment.

For more information, please visit:

Billing Information FAQs

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