How can I pay my Direct Energy bill?
There are several different ways to pay your Direct Energy bill in Alberta.
Pay Online: Direct Energy accepts payments via your bank online. When setting up your account for payment (whether a one-time payment or pre-authorized scheduled debit, select Direct Energy (Alberta) or Direct Energy Essential Services from the list of payees.
Pay By Mail Send a cheque or money order to the address on the back of the first page of your bill.
Pay By Phone: You can make a payment using a credit or debit card by calling 1-866-374-6299. We accept all major credit cards (including bank debit cards featuring the logo of a major credit card).
Pay in Person: You can pay your bill in person at most banks and financial institutions. Keep in mind that a transaction fee may be charged at the time of payment. Please have your Direct Energy account number available when making your payment.
For more information, please visit: http://www.directenergy.com/alberta/customer-support/bill-payment-options.
Want to contact a customer care representative?
Please visit Contact Us and select your state or province of residence to view the contact information for your area.
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