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• Billing Information

  • How can I pay my Direct Energy bill?

    There are several different ways to pay your Direct Energy bill in Alberta. Pay Online: Direct Energy accepts payments via your bank online. When setting up your account for payment (whether a one-time payment or pre-authorized...

  • If I choose Direct Energy, how will I be billed?

  • Will my bill look different if I choose Direct Energy?

  • How would I be billed?

    Your local utility will continue to send you a bill. That bill will include the local utility's charges as well as Direct Energy charges. Your local utility will remit payment to Direct Energy for your gas supply charges.

  • What happens to my budget plan when I switch to Direct Energy?