Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299
PLEASE BE ADVISED: While we upgrade our systems, access to the Direct Energy website, your Online Account, and our call centre will be unavailable from 3:30pm Friday, October 6th until 7 am on Tuesday, October 10th. We apologize for any inconvenience this may cause. ×

About Direct Energy in Alberta FAQs

About Direct Energy in Alberta Frequently Asked Questions for Texas, About Direct Energy in Alberta

About Direct Energy in Alberta FAQs

  • How are you different from your competitors?

    As one of North America's largest energy and energy-related services providers, Direct Energy is a diverse, vertically-integrated, and financially strong North American energy company with a solid record of growth in the past...

  • Is Direct Energy affiliated with my local utility?

    Direct Energy is a retail supplier of electricity and natural gas (depending on your location), and your local distributor is a regulated entity that delivers electricity or natural gas to your home. Direct Energy is able to purchase...

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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