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Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299
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Glossary FAQs

Glossary Frequently Asked Questions for Alberta, Glossary

Glossary FAQs

  • What is electricity and natural gas deregulation?

    Historically, your natural gas and electricity were supplied and delivered to you exclusively by the local utility company for your area, also known as the Local Distribution Company (LDC). The energy industry across the country...

Have a question about a plan or need help placing an order?

Call us: 1-855-452-8869

Hours: 7:00am-8:00pm MT (Monday-Friday), 7:00am-5:00pm MT (Saturday)
Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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