ALBERTA HOME SERVICES
View Direct Energy's Offers in Your Area
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Contact Direct Energy

Sign Up Now: 1-855-452-8869 Billing & Account: 1-866-374-6299

What is the difference between Direct Energy and my local utility company?

Direct Energy is a retail supplier of electricity and natural gas (depending on your location), and your local distributor is a regulated entity that delivers electricity or natural gas to your home. Direct Energy is able to purchase the electricity or natural gas on the competitive market and sell it to customers. Your local distributor continues to deliver that electricity or natural gas to your home.

General Questions FAQs

Have a question about a plan or need help placing an order?

Call us: 1-833-771-1412

Hours: 7:00am-9:00pm MST (Monday-Friday), 8:00am-4:30pm MST (Saturday)

To enroll, you will need:

  • To have an active utility account

  • To be the person named on the utility account

  • Your service address

  • Your billing address (if different)

  • Your contact details including email address

  • To be over the age of 18

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