How do I set up my Hive Active Plug?

The Hive Active Plug is easy to install and simply replaces an open outlet in your home. The plug pairs to your Hive Hub and gives you control of your household appliances from the Hive app. To get started, follow the steps shown in the user guide located in your package, or watch our how-to videos at If you are installing more than one Hive Active Plug, install them one at a time and follow the steps shown in the user guide.

Want to contact a customer care representative?

Please visit Contact Us and select your state or province of residence to view the contact information for your area.

Contact Us